Sump pump, battery backup and ejector pump calls across Naperville and the western suburbs.
Some jobs start with a pump that quit or won't shut off, others with a plan for spring. Each one ends with a pit that empties on its own.
These three cover a pump that's already in the pit. If you're not sure which one you need, the repair visit sorts it out: your plumber finds what failed, and a repair or a new pump is priced from there.
Most of these come down to the float, a jammed impeller, air trapped above the pump, or power that isn't reaching the pump. The sump pump repair page walks through each symptom and what your plumber tests first.
A seized motor, a cracked housing or a pump that's worked through several hard springs gets replaced, not patched. Sump pump replacement covers how the new pump is sized and what gets swapped along with it.
A checkup runs the pump on real water, cleans the intake and the pit, and tests the check valve and any backup. Sump pump checkups lists what gets tested and the best months to book one.
A battery backup sits in the same pit, a little above the main pump, and takes over when the power cuts out or the main pump fails. A water-powered backup does the same job on city water pressure, with only an alarm battery to keep up. The battery backup sump pump page compares the two.
Water seeping in where the floor meets the wall, in a basement with no pit, means groundwater has nowhere to go. A new sump pit installation means cutting the slab, setting a basin, tying in drain tile and running a discharge line outside.
In some older houses the drain tile around the footing was piped into the sanitary sewer instead of a sump. In a heavy storm that clean groundwater crowds the sewer line. Footing drain reroutes explains how those drains get cut off the sewer and sent to a sump pit.
An ejector pump lifts toilet, shower and laundry water up to a sewer line that sits higher than the basement floor. The pit is sealed and vented because it holds sewage. Sewage ejector pump repair covers what fails and how to tell an ejector pit from a sump.
Not sure? Call with what the pump is doing and we'll work it out on the phone.
| What you're seeing | Start here |
|---|---|
| Pump silent with water in the pit | Pump repair |
| Pump humming, running nonstop or kicking on every minute | Pump repair |
| Pump several years old, or the motor burned out | Replacement |
| Nothing pumps when the power goes out | Battery backup |
| Water seeping in and no pit at all | New pit |
| Pump works, and you want it checked before spring rain | Checkup |
| Basement toilet or laundry drains into a sealed pit | Ejector pump |
| Older house, footing drains tied to the sewer | Footing drains |
| Discharge line frozen solid in January | Frozen line guide |
Wondering what any of this runs? The sump pump cost guide breaks a price into the parts and labor that make it up.
Whatever the job, a plumber looks at the pit first and puts the price in writing. You only pay for work you agreed to. The visit is done when the pit empties and the pump shuts itself off, with water leaving the house where it should.
They can. A pump replacement and a battery backup, or a repair and a new check valve, can go in on one visit when the parts are on hand. Mention both when you call.